Merge Request

Contact Center
eRAD RIS
Merge Request

When patients have more than one MRN, the duplicate MRNs should be Merged to the correct MRN.

This process is handled by the Center. No one in the Contact Center has ability to Merge!

That being said, the Contact Center can submit a request for the MRNs to be Merged.

1. From the “Administration Tab” select “Patient Merge

2. The window will populate to search for both patient records
   1. “Source Patient Details” on the left side is the MRN to discard
   2. “Destination Patient Details” on the right side is the patient record that is to be kept. This is the primary/active record.

3. Click “Search” in each section

4. Once both records are entered, select all the data values that are to be kept from each patient record by clicking the buttons next to the data value

5. Click “Suggest”
   
   
6. The comment box will appear. 
   1. Note/Comment must contain a location FIRST. Follow standard naming convention for locaiton (BASH, Burleson, Southlake, Clearlake, etc.) and to not abreviate except where expected (BASH, HEB, etc.) 
   2. After note about location, you can add any additional notes

7. Click "OK" to complete request

Note: At this point the merge has not been completed.

Only the request to complete the merge is complete.

Edited: 11/29/2018