Account Executive Center Assignments
EDITED: 06/20/2025
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- Admin Daily Goals and Prioritization
- Athena - Adding Order - Administrative Task
- Biopsy or MRI Order Contact List
- Merge - Adding New Physician - Administrative Task
- Merge - Adding Order - Administrative Task
- Merge - Deleting a Document from MDM
- Merge - Updating Physicians - Administrative Task
- Merging Duplicate Accounts - Administrative Task
- Order Loading - Existing Jacket Number - No Exam Scheduled
- Processing EMR Orders from the Orders to Schedule Worklist
- Scheduling Inbox - Scheduling@WashingtonRadiology.com
- Work Queue - Associating Orders
- Work Queue: Online Schedule Orders
- Work Queue: Orders - Online Request
- Work Queue - Orders View
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- Adding or Updating Physician Information
- Call Flow - Inbound - Checklist
- Call Flow - Inbound - Details
- Do Not Contact (DNC) Process
- Merge - Cancel Exam
- Merge - Document Management User Set Up and Preferences
- Merge - Document Manager User Guide
- Merge - Duplicate Email Address
- Merge - Exam Type Cleanup
- Merge - How to Add Flag
- Merge - Reason for Exam
- Merge - Reschedule Exam
- Merge - Schedule Exam
- Merge - Schedule from Order
- Multiple MRNs
- Onbase - Login and Access Files
- Patient Late Process
- Physician Requires Order for Screening
- Required Verification
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- Accessing Attachments in eRAD
- Adding a Referring Provider to an Exam in eRAD
- Adding Additional Exam(s) to a Future Appointment in eRAD
- Adding Notes in eRAD (Patient Notes vs. Order Notes)
- Adding Patient Alerts in eRAD
- Cancelling an Exam in eRAD
- Class (Prior Imaging Status) in eRAD
- Creating & Scheduling a New Patient in eRAD
- Faxing Reports to Physician Offices
- Logging In and Out of eRAD
- Patient Search in eRAD - Best Practices Job Aid
- Processing Do Not Call (DNC) Requests in eRAD
- Referring Physician Not Found in eRAD
- Requesting a Patient Merge in eRAD
- Rescheduling an Exam in eRAD
- Selecting the Correct Urgency Level (Order Status) in eRAD
- Scheduling an Existing Patient (Single or Multiple Exams)
- Scheduling From an Ordered Accession
- Sending a SecurePIC Request in eRAD
- Understanding the Patient Folder in eRAD
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- Age Limit Guidelines for Imaging Exams
- Exams Not Performed by Washington Radiology
- Exams Performed by Location
- Scheduling Multiple Exams
- Same Day Add-On Appointments
- Sample Order Form
- Symptomatic Patient Scheduling Rules
- Time in Office - General
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- Merge: Doppler - Ultrasound/Sonography - Codes and Scheduling Guidelines
- eRAD Doppler Ultrasound: Scheduling Guide & Exam Codes
- Merge: Obstetric, Pregnancy - Ultrasound/Sonography - Codes and Scheduling Guidelines
- eRAD Obstetric/Pregnancy Ultrasound: Scheduling Guide & Exam Codes
- Merge: Pelvic, Abdominal, Sonohysterogram, Hysterosonogram - Ultrasound/Sonography - Codes and Scheduling Guidelines
- eRAD Abdominal & Pelvic Ultrasound: Scheduling Guide & Exam Codes
- Merge: Renal - Ultrasound/Sonography - Codes and Scheduling Guidelines
- eRAD Renal Ultrasound: Scheduling Guide & Exam Codes
- Merge: General - Ultrasound/Sonography - Codes and Scheduling Guidelines
- eRAD General Ultrasound: Scheduling Guide & Exam Codes
- Ultrasound/Sonography - Details
- Hysterosonography or Sonohysterography - Details
- General Ultrasound / Sonography Scheduling - Dr. Allison
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- Abbreviations
- Attendance Line
- Attendance Line Label Application Instructions
- CC Cell Phone Policy
- Confirmed Questions and Answers
- Diagnosis Code Lookup
- Email Templates
- Employee Referred - New Screening Mammogram
- General Reminders
- Voyce - Language Interpretation Service
- Patient Communications - Reminders & Confirmation
- Patient Communications - Results
- RTO Guidelines
- Sign Language Interpreters
- Submitting Time-Off Requests in Alvaria
- Terminology and Definitions
- Transfer/Hold Policy
- Written Orders
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- Quality and Training Tips 07/11/2025New
- Quality and Training Tips 06/27/2025
- Quality and Training Tips 06/20/2025
- Quality and Training Tips 05/23/2025
- Quality and Training Tips 05/09/2025
- Quality and Training Tips 03/14/2025
- Quality and Training Tips 03/07/2025
- Quality and Training Tips 02/21/2025
- Quality and Training Tips 02/07/2025
- Quality and Training Tips 01/31/2025
- Quality and Training Tips 01/24/2025
- Quality and Training Tips 01/10/2025
- Quality and Training Tips 12/20/2024
- Quality and Training Tips 12/13/2024
- Quality and Training Tips 12/06/2024
- Customer Service Phrases and Positive Words
- Scorecard Challenge Process
- Suggested Scripting
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