Quality and Training Tips 06/27/2025


Updating Class

Updating class is essential as it provides information about the patient's priors.

Priors Required - ⚠️ Important: Inform the patient that if prior imaging is not received before or brought to the appointment, they will be cancelled or rescheduled.

  • Patient is new to Washington Radiology and has prior related outside imaging/reports.
  • Patient is new to Washington Radiology and scheduling a Callback or Follow-Up exam.

 

Priors Preferred-

  • Patient is new to Washington Radiology and  last related imaging was 10 or more years ago.
  • Patient is new to Washington Radiology and  last related imaging/reports were done outside of the United States.

 

Priors Not Needed-

  • Patient is returning to Washington Radiology and had their last related exam at Washington Radiology.
  • Patient is scheduled for any exam that does not require prior related imaging/reports

 

No Priors-

  • Patient has never had prior related outside imaging/reports before.

Mobile app alert by Mo Dahish on DribbbleCheck out! https://washington-radiology-contact-center.knowledgeowl.com/help/class-prior-imaging-status-in-erad


Virtual Colonoscopy

When scheduling virtual colonoscopies, please immediately email the center and CC: WR LEADERSHIP.

Eyes Funny GIF - Eyes Funny Looking - Discover & Share GIFsYou can find this email template here: https://washington-radiology-contact-center.knowledgeowl.com/help/email-templates

Please refer to the list below for the designated email contacts for the centers:


PUBLISHED: 07/07/2025