Billing Information

Only calls to refer to Billing:  

• Patient has the actual bill, or
• Patient has the EOB (Explanation of Benefits)

Billing Contact Info: 

• FirstCoast 
  • Billing inquires for services rendered before 04/01/2023
    • Phone #: 800-266-9945
• Optum Billing
  • Billing inquiries for services rendered after 04/01/2023 will be managed by Optum Billing (NEW 03/05/2024)
    • Phone #: 833-443-9463
    • Address:
      Washington Radiology
      P.O. Box 79948
      Baltimore, MD 21279-0948
• Patients also have the option to use the online bill payment system accessible via our website
  • www.washingtonradiology.com/patient-resources/payments

Additional Questions: 

• Do you take my insurance? Are you in-network? How much will my insurance cover?
  • "With the exception of Medicaid, we accept most major insurance plans. To verify, please contact the number on the back of your insurance card and they can assist you further."
• Quoting Self-Pay Prices:
  • Always advise the caller that these are estimated prices! Not exact!

EDITED: 03/05/2024