Terminology and Definitions:
Accession Number: A unique combination of numbers and/or letters that represent each procedure/exam.
Additional sites: More than one location on the breast or body parts.
Advance Directive: Similar to a living Will, offered through hospitals for JV Partnership Centers.
AIDET: Tool for each team member to use as a way to ensure effective patient communication. Stands for Acknowledge, Introduce, Duration, Explanation, Thank You.
Axillary: ak suh leh ree Pertaining to the armpit, the cavity beneath the junction of the arm and the body.
Aspiration: a spr ei shn A medical procedure that removes something from an area of the body.
Barium: A mixture swallowed to permit radiological examination of the stomach or intestines
Benign: buh·nain Not cancerous.
Bilateral: Both sides (both breasts)
Billing Statement: A list of services provided along with a statement of the amount due.
Breast Biopsy: Procedure in which a sample of suspicious breast tissue is removed and sent to pathology to be examined.
Breast Ultrasound: Primarily used to help diagnose breast lumps or other abnormalities by the Radiologist during an exam.
Calcifications: Deposits of calcium in the breast that appear as bright, white spots on a mammogram.
Calcium Supplements: essential element
Class: Indicates the status of a patient’s prior images and reports from an outside facility.
Clear Liquids: Water, broth and plain gelatin – they are easily digested and leave no undigested residue in your system
Colonography: (Virtual Colonoscopy) special x-ray to examine the large intestine for cancer and growths called polyps.
Comprehensive Mammogram (dx): Also known as a diagnostic mammogram
Consent: Permission for something to happen or an agreement to do something.
Contact Center: To provide a convenient, one-stop resource for patients and physicians to communicate with Solis.
Contrast: A substance injected into the body that illuminates certain structures that would otherwise be hard to see on the radiograph.
Coverage: What the health plan does and does not pay for. Coverage includes almost everything mentioned in this booklet: benefits, deductibles, premiums, limitations, etc.
Demographic information: Composed of the patient’s name, date of birth, sex, mailing address, phone number insurance, and referring physician information.
Diagnosis: Reason for the exam
Diagnostic Mammogram (Tomosynthesis): ma·muh·gram Exam performed for patients with breast problems, the exam is reviewed by the Radiologist at the time of service.
Doppler: A diagnostic instrument that emits an ultrasonic beam into the body; the ultrasound reflected from moving structures changes its frequency (Doppler effect). Of diagnostic value in peripheral vascular and cardiac disease.
Duct: A canal that carries milk from the lobules to a nipple opening during breastfeeding.
Extremity: A limb or appendage of the body
Fasting: To abstain from all or some kinds of food or drink
Financial Clearance Change Tool: Tool used to provide patient eligibility to ensure each patient has active insurance coverage for services rendered.
Fluoroscopy: floo-ros-kuh-pee A type of medical imaging that shows a continuous X-ray image on a monitor, much like an x-ray movie. During a fluoroscopy procedure, an x-ray beam is passed through the body.
HCA: The Hospital Corporation of America that partners/affiliates with Solis to provide patients with breast imaging services.
Hysterosalpingogram: hi-stə-rō-ˌsal-ˈpiŋ-gə-ˌgram Is an x-ray test to outline the internal shape of the uterus and show whether the fallopian tubes are blocked. A thin tube is threaded through the vagina and cervix.
HR: Heart rate, expressed as beats per minute
ICD Codes: International Classification of Diseases, is a system used by physicians and other healthcare providers to classify and code all diagnoses, symptoms and procedures recorded in conjunction with hospital care in the United States.
In-Network: Solis has contracted with insurance companies to accept certain negotiated rates.
Insurance benefit: Treatments and/or procedures paid for on the insurance company’s behalf.
Insurance Verification /Authorization: Process to ensure that patient’s healthcare benefits are eligible and /or authorized for ordered procedures.
Issuer: A unique patient identifier such as an MRN or SS#.
Language Line: A tool available to all Solis centers for patients that indicate a preferred language other than English.
Laterality: la·tr·a·luh·tee Referring to a side of the body or of a structure
Malignant: muh·lig·nuhnt Indicates the presence of cancerous cells.
Menopause: The ending of the normal menstrual cycle in women. It occurs most often in the late 40s or early 50s.
MRI (Magnetic Resonance Imaging): An imaging technique that uses a magnet linked to a computer to make detailed pictures of organs or soft tissues in the body.
MRN: Medical Record Number- a unique combination of numbers and/or letters that represents individual patients. Each patient will only have one MRN number during his/her lifetime within any Solis center.
NPI: National Provider Identifier, a unique 10-digit identification number issued to health care providers in the United States by the Centers for Medicare and Medicaid Services (CMS).
Out of Network: Solis has not agreed to discounted rates with insurance companies.
Ordered Exam: An exam that is created as a result of a request by a patient’s referring physician or a Solis Radiologist that has not been scheduled by the patient.
PACS: Picture Archiving and Communication System
Patient Service Representative (PSR): The first direct point of contact for the patient.
Patient Survey: A survey program designed to enable our patients to have a voice and to provide our team members with valuable patient feedback so that appropriate action can be taken to deliver on our promise.
Physician Order: The prescription of a referring physician regarding treatment of a patient.
Playbook: Virtual book, single source of truth.
Pre-Authorization: A decision by your health insurer or plan that a health care service, treatment plan, prescription drug or durable medical equipment.
Promise Book Core Elements: Warm and welcoming, caring and compassionate, easy and efficient.
Recall: Screening mammograms that are interpreted and that require diagnostic follow-up imaging and/or biopsy.
Renal: ree·nuhl Refers to the kidney; for example, renal failure means kidney failure.
Responsible Party: The individual that accepts financial responsibility for a patient’s bill.
Referring Physician: Is a physician who request or orders services for the patient.
RIS: Radiology Information System-medical record system (eRAD).
Screening Mammogram: Annual exam for patients with no breast problems.
Service Recovery: A thought-out, planned, process of returning dissatisfied patients to a state of satisfaction with Solis.
Solis Promise: Who we are. An exceptional experience. Exceptionally accurate results and a Peace of Mind for everyone we serve.
Solis Purpose: Who we strive to become. To be the national leader in mammography and imaging services, helping patients achieve and maintain optimal health.
Solis Values: What we stand for. Compassion, accountability, respect, integrity, and trust.
Stat: Immediately
Technical Repeat: Imaging was completed previously, and images are not clear and need to be redone. Motion or blurriness is the most common technical reason for a repeated film
Ultrasound: A procedure that uses high-energy sound waves to look at tissues and organs inside the body.
Unilateral: One side (left breast or right breast)
Urgency Level: The status of the patient’s physician order.
VFA (related to dexa exams): Vertebral Fracture Assessment, a low dose x-ray examination of the spine to screen for vertebral fractures that is performed on the dexa machine, may be recommended for older patients.
