Faxing Reports to Physician Offices

Purpose: Use this workflow only when faxing eligible reports directly from the Patient Folder in eRAD.

Important Guidelines:

• Contact Center is authorized to fax the following reports only:
  • Mammogram
  • Breast Ultrasound
  • Bone Density/DEXA
  • General Ultrasound/Sonogram
  • OB Ultrasond/Sonogram
  • CT's (Excluding Cardiac Scoring)
  • Fluoroscopy
  • HSG
  • X-Ray
  • MRI
• Do NOT fax reports for procedures such as: MRI, Biopsy, Needle Localization, Stereotactic or Ultrasound-Guided Biopsy, etc. For all other exams, transfer the caller to the Center.

Step-by-Step Instructions

1. Open the Patient Folder
   • Use the search function in eRAD to locate and open the correct Patient Folder
     
     
2. Select the Exam(s)
   
   • From the Patient Folder, locate the report(s) you need to fax.
   • Click once to highlight the desired exam
     • Use CTRL+Click to select multiple accessions.
   • Ensure:
     • Exam Status = Signed
     • No procedural exams are selected
       
       
3. Initiate the Fax Process
   • Right-click the highlighted exam(s)
   • Select "Send Report"
     
     
4. Complete the "Edit Send to Job" Window
   
   • Fill out all fields accurately:
     

     Field	Description
     Recipient	Search for and select the name of the provider. If not listed, choose "Other" and type their name.
     Location	Enter the physician’s office location where the report(s) is being faxed. (This field is required).
     Delivery Method	Select "Fax" if it does not default to fax
     Fax Number	If the provider is in the system, the fax number will automatically populate; always confirm the number shown for accuracy. If the provider is NOT in the system, manually type the fax number into this field; confirming for accuracy.
     Priority	Defaults to High—Leave as is.
     Note	Enter the name of the person requesting the report and any relevant context (e.g., "DR. TEST'S OFFICE REQ 05/19/24 PELVIC U/S REPORT").

     
     
5. Send the Report(s)
   • Review the information for accuracy.
   • Click [OK] to send the fax.
     

EDITED: 06/09/2025