Requesting a Patient Merge in eRAD

1. Open the Patient Folder
   
   • Use the search function in eRAD to locate and open the Patient Folder
   • At this point, it does not matter which of the duplicate records you select.
     
     
2. Navigate to the Merge Tool
   
   • From the eRAD menu, click Administration
   • Select Patient Merge
     
     
3. Enter Patient Records
   • The Patient Merge tab will open, displaying the details tied to the open Patient Folder
     
     • Source Patient Details (Left): The duplicate MRN to be discarded.
     • Destination Patient Details (Right): The correct MRN to be kept (primary/active record).
   • Ensure you've verified both MRN's before proceeding.
     
     
4. Search and Confirm
   • In Destination Patient Details, click [Search]
     
     • Patient name will auto-populate, enter patients date of birth to narrow the results
     • Double-click on the additional MRN to add it under Destination Patient Details
       
   • Verify each record's demographics to confirm accuracy
     
     
5. Choose Data to Retain
   
   • If the MRNs selected are on the wrong sides of the screen (Source Patient Details vs. Destination Patient Details, click the arrows between the sections to swap them.
   • For each field (e.g., name, DOB, address), click the radial buttons next to the value you want to keep.
   • Review carefully-this determines which data survives the merge.
     
     
6. Submit the Merge Request
   • Click [Suggest]
     
   • In the Comment box, enter:
     
     • Location first (using standard naming conventions: PARK, STERL, etc.)
     • Any additional context or MRNs
   • Click [OK]
     
     • This action submits the merge request only. The team responsible for validating and executing the Merge will work the request once received.

EDITED: 06/10/2025