Weekly Quality Assurance & Training Tips

Fairfax Location - DEXA Exams: DEXA appointment slots are being added back to the scheduling template! 2 slots in the morning and 2 slots in the afternoon You may schedule ONLY in these open slots when they appear ...

PROGRESSIVE RADIOLOGY/WASHINGTON RADIOLOGY Please pay attention to and keep in mind that Progressive Radiology and Washington Radiology both have a Germantown and Bethesda location in the same building. Therefore, when patient...

Accepted Payors: Assist Health Group... Is an online health services shopping platform that provides low-cost health screening for self-pay (uninsured) patients. Is a accepted payor at Washington Radiology, please schedule patien...

Gathering Insurance Information: Policy Number and Group Number: When you enter this information in, you do not need to include the dashes. Policy Holder/Guarantor: This information is found in the Insured Name field. This...

Washington DC (K Street) Saturday Sonograms: K Street will be offering select sonogram appointments on Saturdays, beginning 02/22/2025 These will be available between 7:30am-1:00pm and we will utilize 45 minutes slots. Exams Pe...

CTA Head Exams: Don't forget we no longer perform Computed Tomography Angiography (CTA) Head exams This information is located on the Exams NOT Performed by WR job aid Resource:  Exams NOT Performed by WR | Washington Radiol...

Dr. Allison Appointment Requests: We should always attempt to warm transfer to the Center first; then, if they are not available, send an email with the appointment request details. Please be sure to include ALL contacts listed fo...

MRI's in Germantown/Bethesda: For patients who are seeking to schedule and MRI in the Germantown or Bethesda area, please remember that some of our Progressive Radiology locations are in the same buildings as our Washingto...

OBSTETRIC BIOPHYSICAL EXAM REMINDER: Remember, we should only use the Obstetric Biophysical (SOBB) exam type when the patients order specifically indicates a "BPP" or "Bio-physical". If not, we should use code SOBO1. I...

Online Payment Reminder: Did you know that payments can be made on our website? They sure can! Patients visiting our website, www.washington.radiology.com ,  are able to make payments online by clicking the [MAKE A PAYMENT] but...

FSHG Scheduling Reminder: When scheduling Fluoroscopy-Hysterosalpingogram (that was a mouthful!      ), also known as FSHG exams, you do NOT have to reference the Radiologist Physician List by Modality job aid, or the radiolog...

Callback Exam - Scheduling Reminders: Internal vs. External Callback Scheduling: It's important to schedule the correct exam for each situation: Internal Callback Exam (patients screening mammogram was done at Washington ...

Pre-Authorization Reminders: When scheduling exams that require Pre-Authorization, please keep the following in mind. Don't include holidays or weekends when counting the 5-dayss out requirement. This should be business da...

CT Updates and Reminders: CT Angiography of the Head: Effective immediately, Washington Radiology will no longer perform CT Angio Head exams at any of our locations. CT Angio's for other body parts will continue to be p...

Renal Artery Duplex Exams: Renal Artery Duplex exams are now ONLY performed at the K-Street location; Fairfax has discontinued these exams. The following job aids have been updated to reflect this information: WR - VA - Fai...

Required Scripting: Closing Script: Let's remember to provide all required information when closing our calls. Don't forget to advise patients that are bringing their order to take a picture using their phone. This can help...