Weekly Quality Assurance & Training Tips

Winchester A job aid has been added to the Playbook. Reminder: This is a former Progressive Radiology location now rebranded as a Solis Mammography site. Exams for this location will be handled by you rockstars – please do no...

Winchester, VA Location Please be aware on Monday September 8th, Winchester calls will be routed to the WR Scheduling team. This was a previous Progressive Radiology center that rebranded as Solis in February 2025. Therefore, please u...

Important Update: Scheduling CT Exams-Class When scheduling CT exams, you do not need to update the Class on the Order Tab. Please leave the class as Outpatient. This was causing issues with the pre-authorization process. This...

Scheduling Lead Time Reminder For exams requiring an order: Symptomatic patients: schedule at least 2 business days out if the order is not yet available. All other exams: schedule at least 4 business days out if the order is not yet a...

Thyroid Biopsies in DC DC has limited availability for thyroid biopsy exams, and it is expected that there will be even less availability in the future. Therefore, please encourage patients to consider scheduling at our other Center...

K STREET TO 19TH STREET RELOCATION: IT’S MOVING TIME! The K Street location will be closed from 8/11-8/15 for the move. During this time, the center will not be able to be reached. They will re-open at the new location on 8...

Synerpise Consulting Services - Collections Info If a patient reached out regarding a collections notice, please direct them to contact Synerprise Consulting Services, Inc. at: 📞 866-628-8588 This information has also been adde...

CT Exam Scheduling Reminder Only the following CT's will be performed on 8/1/25 across ALL locations: Lung Screening Cardiac/Calcium Score Sinus Upper/Lower Extremity Neuro cases: head, neck, sinus, IAC (internal auditory canal)...

Virtual Colonoscopy Exam Scheduling: Please do not schedule any Virtual Colonoscopy (VC) exams at this time. We're working on a better process to support these requests. What do to: If a patient calls requesting this exam, email L...

Updating Class Updating class is essential as it provides information about the patient's priors. Priors Required -   ⚠️  Important: Inform the patient that if prior imaging is  not received before or brought to the a...

Transition from Merge to eRAD: The first 6 sites are now live! We only have Chevy Chase and Fairfax left in Merge! By 6/25/25, ALL sites will be in eRAD only !! We are still in the process of updating the job aids...

Fairfax Location - DEXA Exams: DEXA appointment slots are being added back to the scheduling template! 2 slots in the morning and 2 slots in the afternoon You may schedule ONLY in these open slots when they appear ...

PROGRESSIVE RADIOLOGY/WASHINGTON RADIOLOGY Please pay attention to and keep in mind that Progressive Radiology and Washington Radiology both have a Germantown and Bethesda location in the same building. Therefore, when patient...

Accepted Payors: Assist Health Group... Is an online health services shopping platform that provides low-cost health screening for self-pay (uninsured) patients. Is a accepted payor at Washington Radiology, please schedule patien...

Gathering Insurance Information: Policy Number and Group Number: When you enter this information in, you do not need to include the dashes. Policy Holder/Guarantor: This information is found in the Insured Name field. This...

Washington DC (K Street) Saturday Sonograms: K Street will be offering select sonogram appointments on Saturdays, beginning 02/22/2025 These will be available between 7:30am-1:00pm and we will utilize 45 minutes slots. Exams Pe...

CTA Head Exams: Don't forget we no longer perform Computed Tomography Angiography (CTA) Head exams This information is located on the Exams NOT Performed by WR job aid Resource:  Exams NOT Performed by WR | Washington Radiol...