Adding Order Notes

Contact Center
eRAD RIS
Adding Scheduling Notes

When adding notes for a patient in eRAD, the Contact Center will put notes in two spots.

Order Notes: Related to the patient exam

Patient Notes: Patient Level Notes 

Do NOT use “Scheduling Notes” at any time!

Updating Order Notes:

1. Search for the patient using the search bar in the top right corner
   
   
2. Click on patient in Search Results to open patient history
   
   
3. Order Notes can always be accessed (no matter the status of the exam)!
   • If the status of the exam is “Ordered”, double click on the accession to add notes into the order notes. 
   • If the status is anything else (in progress, canceled, scheduled, etc.), right click on the accession, click “View/Edit”, and then the accession will open to allow for order notes to be added.
     
     
     
4. Click on the “Order” tab
   
   
5. Contact Center notes are to be placed in the “Order Notes” section on the Order tab. Type in ALL CAPS!
   Note: Date and Agent Name automatically displays
   
   
6. Click “Save”

Updating Patient Notes:

1. Search for the patient using the search bar in the top right corner
   
   
2. Click on patient in Search Results to open patient history
   
   
3. Click on edit patient to add notes to patient
   
4. Patient File Opens
   
   
5. Click on “Patient Notes” tab
   
6. Enter Notes
   
   
7. Click “Save”

EDITED: 04/02/2021