Articles
Overdue Spreadsheet Rules
Overdue Spreadsheet Rules RIS: Do NOT call if patient has been seen within the last year Do NOT call if there is an order pending from the same month we are working. Example: Today is 05/15/2017. Order pending from 05/10/...
Outbound Orders Rules
Outbound Orders Call Flow Group 102 in Noble for Outbound Order A new call will come in as a "Preview". This will allow you time to review the patient account to determine if a call to the patient is necessary. Noble will show the...
Voicemail Scripting
Voicemail Script Voicemail Script – Outbound Orders Hi! This message is for __________. My name is ___________ calling from Washington Radiology. We received an order from your physician. Please contact us at your earliest conv...